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Important Information Regarding COVID-19

Billing

An updated Spring term bill will be available on our normally scheduled bill date of April 20, 2020. The bill due date will be May 15, 2020. No late fees or financial holds will be placed before May 16, 2020 on Spring term charges, including those billed prior to April 20, 2020.

Payments should be made electronically via Stanford ePay which provides US dollar and foreign currency options. (Students sending check payments should expect significant delays.)

Refunds

In the current circumstance, students’ use of Direct Deposit is especially critical to ensure their refund is received securely and timely. If Direct Deposit is impossible, students must ensure their mailing address in Axess is accurate in order to receive a check payment.

Refunds of payments made for Winter and Spring charges that have since been removed from student accounts will begin April 3. Refunds of Spring term financial aid began March 25 for graduate students and April 2 for undergraduates.

If you have a change in financial circumstance that may affect your ability to support your educational or living expenses:

Undergraduates contact the Financial Aid Office at financialaid@stanford.edu • Graduate students review Funding Options and/or contact your department.


Latest information about the University's response to COVID-19 • Academic questions are extensively answered in the TeachAnywhere FAQ

Enrollment

Enroll in Payroll Deduction

  1. Log into axess.stanford.edu
  2. Open the Payroll Deduction Sign Up form
    • Click STUDENT from the mega menu near the top to open the Student Services Center
    • Click Sign Up for Payroll Deduction from the drop down menu under the Finances section
  3. Complete the Payroll Deduction Sign Up form
  • In Section 1, select the term(s) you wish to have your payroll deduction take effect. For each term that is checked, deductions will be taken from your paycheck.
  • In Section 2, choose one of the four categories of charges to be covered by payroll deduction. For most RAs and TAs, we recommend opting for 'Housing and Fees' as Tuition may be covered by a Tuition Allowance.
    1. Tuition Only
    2. Housing Only
    3. Housing and Fees
    4. Pay All Charges
  • In Section 3, read carefully the terms and conditions, and then click I agree with the above terms and conditions.
  • Fill in your name under signature and click Sign Up.

Next Steps

  • Your request to enroll in Payroll Deduction will be sent to Student Financial Services for review and set up.
  • The Payroll Deduction contract will not be activated until the enrollment deadline for the applicable quarter. Until the contract is activated, your Payroll Deduction Plan status in Axess will indicate "Requested".
  • To check the status of your request, logon to Axess per steps one and two. The following is an explanation of each status:
    • Requested – the student request is submitted and is under review by Student Financial Services.
    • Set Up – Student Financial Services has determined that all your eligibility criteria ARE met. The next paycheck will show a deduction. You will be able to see the amount that was deducted on the University bill and on the paycheck advice stub.
    • Not Set Up – Student Financial Services has determined that all your eligibility criteria ARE NOT met. Your request was denied.
    • Canceled – Payroll deduction has been canceled at the student’s request, or as the result of the end of the payroll deduction period.

Questions